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Marketing v5.3.0 MAK.U Engine

SurveyLogic

NPS and feedback aggregation platform for customer surveys and experience management.

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SurveysNPSFeedbackSentimentCXSurveysNPSFeedbackSentimentCX

Core Capabilities

Comprehensive features designed for SurveyLogic.

01

Survey Creator

Multi-question type with logic and piping.

Context
CORE
Rules
CORE
Automation
OPT
Approval
OPT
02

NPS Tracking

Automated with benchmarking and drivers.

Context
CORE
Rules
CORE
Automation
OPT
Approval
OPT
03

Sentiment Analysis

AI open-text with theme detection.

Context
CORE
Rules
CORE
Automation
OPT
Approval
OPT
04

Feedback Management

Categorization and action workflows.

Context
CORE
Rules
CORE
Automation
OPT
Approval
OPT
05

Multi-channel

Distribute via email, SMS, web, and in-app.

Context
CORE
Rules
CORE
Automation
OPT
Approval
OPT
06

Dashboards

Real-time with drill-down and export.

Context
CORE
Rules
CORE
Automation
OPT
Approval
OPT
07

Integration

Connect with CRM and success platforms.

Context
CORE
Rules
CORE
Automation
OPT
Approval
OPT

Workflow Preview

Illustrative interface showing how SurveyLogic can coordinate context, rules, actions, and approvals.

Concept visualization for implementation planning; not customer performance data.

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Integrations

Seamlessly connects with your existing stack.

API & SDK

Configured according to implementation scope.

CONFIGURABLE

Cloud Platforms

Configured according to implementation scope.

CONFIGURABLE

Data Sources

Configured according to implementation scope.

CONFIGURABLE

Analytics

Configured according to implementation scope.

CONFIGURABLE

Automation

Configured according to implementation scope.

CONFIGURABLE

Security

Configured according to implementation scope.

CONFIGURABLE

Implementation Paths

Commercial scope is confirmed after requirements, integrations, deployment model, and support needs are understood.

Discovery
Scopedfor your workflow
  • Workflow and data review
  • Integration mapping
  • AI activity design
  • Implementation brief
Discuss scope
Recommended path
Focused Pilot
Scopedfor your workflow
  • Focused product configuration
  • Selected integrations
  • Team onboarding
  • Measured pilot review
Discuss scope
Operational Rollout
Scopedfor your workflow
  • Multi-team deployment
  • Migration planning
  • Governance and controls
  • Ongoing improvement plan
Discuss scope

Ready to Design Your Workflow?

Discuss how SurveyLogic could be configured around your team, systems, and operating requirements.

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