Customer 360
Bring contacts, companies, conversations, tasks, files, and commercial history together.
Powered by MAK.U · Predictive Customer Operations
A CRM that understands the next best action.
Unify customer context, prioritize opportunities, automate follow-up, and give every team a live view of relationship health.
Human approval controlsAPI-readyResponsive workspace
● MAK.U ACTIVE
24
Live intelligence layer
AI that works inside the operation.
These are practical MAK.U activities designed around Sales, account management, customer success, and revenue operations. Select an activity to inspect how it operates.
MAK.U / ACTIVITY STREAM
Scores leads from fit and engagement signals
MAK.U combines live business context, configured rules, and approved tools to recommend or perform this activity with a clear audit trail.
Context retrieved from connected records
Policy and permission checks completed
Recommended action prepared for review
Product system
Designed for the work, not the pitch.
Each capability is part of a connected operating flow, with MAK.U assisting where context, prediction, generation, or orchestration creates practical value.
Predictive Pipeline
Surface deal risk, momentum, missing actions, and realistic next steps.
Omnichannel Timeline
Connect email, calls, chat, forms, and meetings into a coherent relationship record.
Workflow Studio
Automate qualification, routing, reminders, approvals, and lifecycle updates.
Revenue Intelligence
Explore conversion, velocity, coverage, retention, and team activity.
MAK.U Copilot
Ask questions, prepare briefs, draft communication, and update records conversationally.
Connected workflow
From first input to measurable action.
A structured path that teams can adapt to their approvals, data model, operating regions, and existing software stack.
01Capture demand
02Enrich records
03Prioritize action
04Automate engagement
05Grow relationships
GmailOutlookWhatsAppCalendarFormsAccounting
Product questions
Clear answers before implementation.
ABDflow products are designed to be configured around real workflows rather than forcing every organization into one operating model.
How does MAK.U support this product?+
MAK.U powers MisaCRM's contextual recommendations, workflow automation, natural-language assistance, and governed AI actions.
Can it connect with our current systems?+
Yes. MisaCRM is designed around APIs, imports, webhooks, and common business integrations so adoption can be phased.
Can teams control automated actions?+
Yes. Workflows can use permissions, confidence thresholds, audit history, exception handling, and human approval steps.
Is the interface mobile-friendly?+
Yes. The experience is responsive across desktop, tablet, and mobile, with layouts optimized for operational work.
Build your MisaCRM flow
See how MisaCRM fits your operation.
Tell us what you use today, where work slows down, and what your team wants to automate.
Access Demo ↗